What is CRM and How Does it Work?|Salesforce



What is CRM (Customer Relationship Management) and how does CRM work? Enjoy this video to see how CRM helps you track whatever about your customers and your possible customers so you can build great relationships with them. A CRM system centralizes all your crucial customer and company information in one location, so your marketing, sales, commerce, service, and IT groups have the best details to provide the easy, connected experiences clients anticipate. CRM assists companies join everybody with one shared goal: keep your customers pleased.

Now that you understand what CRM is, learn how Salesforce Customer 360, the world’s # 1 CRM platform, assists you join your groups around your client: https://sfdc.co/JAsr9 #Salesforce #CRM #Customer 360.

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About Salesforce:.
Salesforce is a client relationship management solution that brings business and customers together. It’s one integrated CRM platform that offers all your departments– consisting of marketing, sales, commerce, and service– a single, shared view of every customer.

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